INTEROCEAN, initiated operations in the 80’s and it is an affiliated to Group-Ocean, offering personalized and professional attention in the area of International Maritime Transportation, with the firm objective of providing an efficient and satisfactory service to our Customers. It counts with the support of national and international merchant shipping companies, as well as that of the beneficiaries of the navigational transport service. Our main purpose is to provide a personalized attention and achieve the maximum satisfaction of our customers. SERVIOCEAN was born with the vocation to serve in the process of charge and discharge merchant ships in general. It initiated its activities in the National Industry in 1989, and has been part of Grupo-Ocean. It is dedicated to serve in the market as physical mobilization and storage of merchandises, through the association of functions with the quality and flexibility that guarantee the satisfaction of the client. Servi Ocean ensures certified secure equipments that have been inspected to meet a high level of safety and security. It also preserves the enviromental safety. Being in contact with the port activities allows to realized the great necessities that exists in this area; one of them was that there was no security at the time of the charge and discharge; looking for an improvement and a greater security in these processes, begins the acquisition of excellent equipment and machinery that allowed the company to perform the operations on time and as well with less risks. In 1995 it obtained the administration of the Grain Terminal of the Port of Maracaibo and the first zone granted in rent for the storage of containers.
Our Mission
INTEROCEAN, initiated operations in the 80’s and it is an affiliated to Group-Ocean, offering personalized and professional attention in the area of International Maritime Transportation, with the firm objective of providing an efficient and satisfactory service to our Customers. It counts with the support of national and international merchant shipping companies, as well as that of the beneficiaries of the navigational transport service.
Our main purpose is to provide a personalized attention and achieve the maximum satisfaction of our customers.INTEROCEAN goes a step further of what is known as a Ship Agency.SERVIOCEAN was born with the vocation to serve in the process of charge and discharge merchant ships in general. It initiated its activities in the National Industry in 1989, and has been part of Grupo-Ocean. It is dedicated to serve in the market as physical mobilization and storage of merchandises, through the association of functions with the quality and flexibility that guarantee the satisfaction of the client.Servi Ocean ensures certified secure equipments that have been inspected to meet a high level of safety and security. It also preserves the enviromental safety.Being in contact with the port activities allows to realized the great necessities that exists in this area; one of them was that there was no security at the time of the charge and discharge; looking for an improvement and a greater security in these processes, begins the acquisition of excellent equipment and machinery that allowed the company to perform the operations on time and as well with less risks. In 1995 it obtained the administration of the Grain Terminal of the Port of Maracaibo and the first zone granted in rent for the storage of containers.
Our Culture
Personalized attentions, dynamics and interactive, are the core of the entrepreneurial philosophy of INTEROCEAN. Each Customer is giving specific care and the solution required from him is designed based on his characteristics and demands. The firm with a high level of technical expertise offers a professional handling and shipping phase of merchant process.
The concept of total quality and efficiency combined with the principles of transport engineering are the theoretical tools that set the ground for the professional manner of proposing solutions characterizing our company. Because of that have become one of the most competitive options in the complex area of sea transport of merchandise.SERVIOCEAN, We have adapted to the accelerated changes of the current time, situation that obligate us to be more exigent every day. Our organization does not escape from this reality and is conscious of it and of the fact that this same complexity can constitute the base to understand the organizational phenomenon. We have been implanting a series of actions that contribute to achieve the transformation we want and must experience to strengthen the stevedoring and silage service in the Venezuelan market and in the exterior as a profitable, reliable and success organization.Parts of these actions have been directed to the installation of the quality management philosophy, the work processes automation, training of our personnel and strengthening of our culture through the identification and determination of the mission and organizational values. Actions that compromise us to adapt the quality management as a form to act and be a leader company in the attainment of the ISO 9000 Certification.
Our Concept
The personalized, interactive and dynamic attention are the center of INTEROCEAN’ philosophy. Each customer is serviced in a singular manner and the ideal solution to its’ needs are designed taking into consideration their individual characteristics and requirements. The company counts with a high level of technical expertise permitting us to offer a professional management of the merchant processes within the shipping phase.
SERVIOCEAN, To obtain the leadership in its market competition, expressed in a greater participation and extension of its services, by the continuous improvement of the satisfaction of the clients by the participative management consolidation, the implantation of system of quality assurance and dispose a human resource characterized by their professionalism, the permanent human growth and the specialized technological upgrade, aspiring in addition, to the integral handling of the national and international cargo mobilization, to contribute to the maintained growth of the company and the improvement of the quality of life of its people.
